Shiveer Singh

IntroductionIn our commitment to ensuring a safe and secure environment, the well-being of our employees is of paramount importance. It is imperative that all staff members promptly report any secu...

Congratulations on successfully completing the FICA process and setting up your Spot Money account! Now, to ensure that your banking details are linked to your employee code for reward processing, ...

Introduction Two-Factor Authentication (2FA), also referred to as two-step verification, is a vital security feature that significantly enhances the protection of your Office 365 accounts. By incor...

Introduction: Changing your banking details is an important and sensitive process. Whether you've recently opened a new account, switched banks, or your existing details have changed, it’s crucial ...

Finding yourself locked out of your Spot account? Don’t worry, your Spot account is soft-locked for the protection of your account and our business.  Recent transactional activity may have triggere...

Your 4 digit OTP code is sent to the mobile number you signed up with. If you haven't received the OTP: Make sure your SA mobile number is the exact same one you've used to sign up to Spot.  A red...

A secret PIN is your personal identification number, which is widely known as a numeric password used to authenticate you to access your Spot account. When it comes to your PIN, sharing isn't carin...

We’re serious about keeping your money secure. When you sign up, an OTP (One-Time PIN) is sent to the mobile number registered for a once-off login session. In fact, you have a certain amount of ti...

Everyone experiences a forgotten PIN issue at one stage or the other, so this is a common mistake. Our system is super secure, so if you've entered your PIN incorrectly more than 3 times your ac...

Here are some basic troubleshooting steps to help you activate your Touch ID or Facial recognition sign-in:😉 Uninstall the app from your mobile device. Switch your phone off and back on. Download ...